The consumer agencies below can help answer your business and consumer-related questions. Please click on any agency’s website link below or call the listed phone number for more information.

Airlines

Federal Aviation Administration
(800) 835-5322

https://www.faa.gov/

Appliance

Bureau of Electronic & Appliance Repair
(916) 777-0133

http://www.bearhfti.ca.gov/

Automobile

Dealer Warranty or Registration
(800) 777-0133

https://www.dmv.ca.gov/portal/dmv

Automobile Repairs

Bureau of Automotive Repair
(916) 255-4200

https://www.smogcheck.ca.gov/

Banks – State, Trust or Foreign

Department of Banking
(800) 622-0620

http://www.dbo.ca.gov/

Better Business Bureau

East Bay (510) 844-2000
San Francisco (866) 411-2221
San Mateo (866) 411-2221
Santa Clara (408) 278-7400

https://www.bbb.org/

Cemetery/Funeral Services

Cemetery Board
(916) 574-7870

http://www.cfb.ca.gov/

Charities

Registry of Charitable Trusts
(916) 445-2021

http://rct.doj.ca.gov/Verification/Web/Search.aspx?facility=Y

Chiropractors

Board of Chiropractic Examiners
(916) 263-5355

http://www.chiro.ca.gov/

Consumer Information & Complaints – General

Department of Consumer Affairs
(800) 952-5210

http://www.dca.ca.gov/

Contractors

Contractors State Licensing Board
(800) 321-2752

http://www.cslb.ca.gov/

Credit & Debt Counseling

National Foundation for Credit Counseling
(800) 388-2227

https://www.nfcc.org/

Credit Bureaus

Equifax
(800) 685-1111

Experian
(888) 397-3742 or
(888) EXPERIAN

https://www.equifax.com/personal/

Dangerous Products

Consumer Product Safety Commission
(800) 638-2772

https://www.cpsc.gov/

Dentists

Board of Dental Examiners
(916) 263-2300

http://www.dbc.ca.gov/

Dept. of Transportation

(202) 366-4000

https://www.transportation.gov/

Do-Not-Call Registry and Complaints

Federal Trade Commission (FTC)
(888) 382-1222

https://www.donotcall.gov/

Employment

Equal Employment Opportunity Commission
(800) 669-4000

https://www.eeoc.gov/

Federal Agencies & Consumer Information

(800) 688-9889

https://www.consumer.gov/

Finance – Investments

Department of Corporations
(415) 927-8559

http://www.dbo.ca.gov/About_DBO/organization/doc.asp

Health Care – Facilities

Department of Health Services Licensing & Certification
(916) 558-1784

http://www.dhcs.ca.gov/individuals/Pages/LicensingandCertification.aspx

Health Care – Professionals

Medical Board of California
(800) 633-2322

http://www.mbc.ca.gov/

Insurance

Department of Insurance
(800) 927-4357

http://www.insurance.ca.gov/

Internet Links

Over 2000 links to various government and private consumer resources

http://www.consumerworld.org/

Legal

State Bar
(800) 843-9053

http://www.calbar.ca.gov/

Megan’s Law – Sex Offender Map

CA Dept. of Justice (DOJ)
(916) 227-4974

https://www.meganslaw.ca.gov/

Movers

California Public Utilities Commission
(800) 366-4782

http://www.cpuc.ca.gov/

Optometrists

Board of Optometry
(800) 712-3000

http://www.optometry.ca.gov/

Pest Control

Structural Pest Control Board
(916) 561-8700

http://www.pestboard.ca.gov/

Pharmacists

Board of Pharmacy
(916)574-7900

http://www.pharmacy.ca.gov/

Products – Safety

U.S. Consumer Product Safety Commission
(800) 638-2772

https://www.cpsc.gov/

Professional Licensing Boards

CA Department of Consumer Affairs
(800) 952-5210

http://www.dca.ca.gov/

Real Estate

Department of Real Estate
(916) 557-0864

http://www.dre.ca.gov/

Security & Alarm Companies

Bureau of Security and Investigative Services
(916) 322-4000

http://www.bsis.ca.gov/

Senior & Elder Care Issues

American Association of Retired Persons
(877) 434-7598

http://www.aarp.org/

SPAM & Phishing – Email

Federal Trade Commission (FTC)
Submit a Complaint

https://www.consumer.ftc.gov/articles/0038-spam

Stock Brokerage Firms & Brokers

National Association of Securities Dealers, Inc.
(800) 289-9999

http://www.finra.org/

Telemarketing, Mail Order, & Internet Fraud

National Consumer League
Fraud Information Center
(202) 835-3323

http://www.fraud.org/homepage?splash=1

TransUnion

(800) 916-8800

https://www.transunion.com/

Travel Agents

Department of Justice, Seller of Travel Program
(213) 897-8065

https://oag.ca.gov/travel

United States Postal Service

(800) 275-8777

https://www.usps.com/

Utilities

CA Public Utilities Commission
(800) 649-7570

http://www.cpuc.ca.gov/

Vehicle Safety & Recalls

National Highway Traffic Safety Administration
(888) 327-4236

https://www.nhtsa.gov/recalls