Summer Travel Scam Alert

Posted on July 19, 2022 by Chris Bjorklund

Many of you will be traveling by airplane this summer, and I hope you don’t get into the mess that my friend did. Here’s what happened. Eleanor and her husband booked two roundtrip tickets to Portland at different times, so they each had their own confirmation number. The day before the flight, Eleanor received an email confirming her trip but not her husband’s. Read more

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Posted in: Financial, Seasonal, Bay Area, Consumers, Customer Service, Personal Stories, Savvy Tips
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4 Tips for a Successful Move

Posted on March 01, 2022 by Matt Solis

When it comes to ensuring a successful move, preparation is absolutely crucial. Consider the following preparation tips:

1. Go easy on the cushion wrap. When packing boxes, you can speed up the process by using newspaper instead of cushion wrap or packing peanuts. Read more

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Posted in: Moving, Bay Area, Consumers, Home Tips
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Are Consumers Getting Way Too Outraged?

Posted on February 22, 2022 by Chris Bjorklund

We’ve all been hearing about examples of consumer outrage and it has me worried. Are we taking out our frustrations about the pandemic, divisive politics and life in general on whoever can’t solve our problem at a given moment? I’ve heard stories about people melting down because a store has run out of their favorite cheese. It’s obviously not just about the cheese—there’s a lot more going on. Read more

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Posted in: Bay Area, Consumers, Customer Service, Personal Stories, Savvy Tips
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Boiling Point: Modern Innovations in Water Heater Technology

Posted on November 18, 2021 by James Florence

tankless water heater installed on outside of house
With Yana Carpenter of Water Heaters Only, Inc.

Water heaters have been around for more than a century, but the past two decades have seen a flurry of technological innovation go into these staple household fixtures. What’s more, the pace of innovation shows no signs of slowing down. We sat down with Yana Carpenter, marketing director at Water Heaters Only, Inc., to discuss what’s driving these advancements in water heater technology, what options are available to homeowners and what further innovations might be on the horizon. Read more

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Posted in: Plumbing, Energy Efficiency, Bay Area
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Have You Packed Your “Go Bag” Yet?

Posted on August 24, 2021 by Chris Bjorklund

emergency bag

Whether you’re preparing for an earthquake or the next wildfire season, part of your planning should include creating what safety experts call a “go bag.” My problem is that every time I start to prepare, I only get partway there and never complete the task. Sound familiar? Read more

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Posted in: Seasonal, Safety, Bay Area, Consumers, Savvy Tips
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Next Time, Just Say “No!”

Posted on July 27, 2021 by Chris Bjorklund

I was sad to hear that a friend’s husband was recently taken for a ride by some guys wandering their neighborhood selling pressure washing services. All the red flags were there. Read more

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Posted in: Safety, Bay Area, Home Maintenance, Consumers, Home Tips, Personal Stories, Savvy Tips
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2020 California Wildfire Recovery Resources

Posted on August 19, 2020 by Matt Solis

flame burst near california firefighters

With wildfires threatening residential areas in multiple parts of California, Governor Gavin Newsom has declared a State of Emergency. Once again, Northern California residents must grapple with fire, heat, and smoke affecting their homes and communities.

As previous wildfire events have taught us, recovery is a slow and often confusing process. Below, you’ll find resources to help you get started and make sense of your options.

You can visit our wildfire preparedness page for information on preventing future wildfires. Read more

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Posted in: Fire Prevention, Fire & Water Damage, Safety, Bay Area, Consumers, Savvy Tips
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