Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for pest control companies that have earned the prestigious Diamond Certified award. For All N One Pest Eliminators, the key to maintaining customer satisfaction is living up to its name on every job, regardless of its size. “We’re a genuine one-stop shop when it comes to pest control,” says owner Mario Martinez. “We provide a lot of services that other companies don’t, like attic cleanouts, where we get rid of rodent infestations and clean the mess they left behind. Because of this, our clients don’t have to call two or three different companies to get their needs met–we can take care of it all.”

All N One Pest Eliminators provides pest control services for residential and commercial clients in Alameda, Contra Costa, Solano, and Napa Counties. The company has the in-house capabilities to deal with everything from insects like cockroaches, bees and bedbugs to rodents like rats and gophers, and it also has the training and equipment to perform restoration and sanitation work on attics, basements, and crawlspaces that have recently experienced infestations.

Unlike less experienced pest control companies that don’t have the resources to provide urgent service, All N One Pest Eliminators makes itself available to quickly respond to clients who have immediate needs. “When a customer calls us with an urgent problem, we aren’t going to schedule them for later in the week–we’re going to take care of it right away,” says Mr. Martinez. “Our clients really appreciate our dedication to resolving their issues and ensuring their safety.”

Another distinguishing attribute of All N One Pest Eliminators is its proactive approach to following up with clients after their projects are complete. “Very few pest issues can be fixed in a single visit, which is why follow-up appointments are crucial,” says Mr. Martinez. “Some companies will come out once and never return, but we follow up with our clients to make sure their problems don’t resurface.”

Due to concerns about the declining honeybee population, it’s important to be conscientious when handling a bee infestation. Any pest control company can get rid of a beehive, but according to Mario Martinez, owner of All N One Pest Eliminators in Antioch, it’s a better idea to call a local beekeeper to do the job. However, even though a beekeeper will happily remove the hive in a safe, responsible way, there are limits to what they’re willing to do. “Depending on the circumstances, a beekeeper may decline a removal that involves substantial difficulty or limited access,” explains Mr. Martinez. In some cases, a beekeeper may be willing to do a difficult job (removing a hive in a chimney, for example) for a fee, but if not, you’ll need to call a pest control professional.

Employ effective preventative measures to keep squirrels out of your home.
Squirrels may be cute, but when they take up residence in your home, they can cause structural damage and other problems. Squirrels will chew through just about anything (including electrical wires) to find materials with which to build their nests. Not only can this cause your electrical system to malfunction, it can also create a fire hazard. Additionally, squirrels can create a health hazard by leaving behind urine and feces that harbor bacteria in the spaces they inhabit.

To effectively remove squirrels from a home, a pest control company must employ the right techniques. One common method is to locate and seal off vulnerable access points to your home so squirrels can’t gain entry. Since squirrels are able to chew through different types of materials, it’s important to use a strong substance like steel meshing to block entryways. Another way to keep squirrels out is to set up one-way exclusion door traps. Both of these methods represent humane, non-lethal ways to prevent squirrels from entering your home.

Q: Will you treat the inside or the outside of my home?

A: It depends on the nature of the infestation, but whenever possible, we prefer to treat the exterior of the home. By reducing the population of pests outside, we can reduce the chances of them entering your home and causing problems.

Q: Will the treatment harm the plants around my home?

A: No. Even after direct contact, the product we apply won’t harm the soil, plants or lawn.

Q: Will the treatment last forever?

A: No. The treatment acts like a barrier surrounding your home, but the chemicals disappear over time. That’s why we have to come back periodically to reapply it.

Q: What kinds of rodents and wildlife do you deal with?

A: We remove bats, gophers, opossums, raccoons, squirrels, rats and pigeons.

Q: How effective are electrical pest control systems?

A: Ultrasonic devices have been tested by entomologists at major universities, and the results show they have little to no effect on insects and other pests. They don’t make the problem worse, but they don’t offer much of a benefit either, so we don’t recommend using them.