Plumbing companies are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Commando Plumbing sets itself apart through its company-wide dedication to helping others. “Our mission is to serve our community and help those who do the same, like veterans and first responders,” says Operations Manager Abraham Vigil. “By solving our customers’ plumbing issues and evaluating their water usage and sewage practices, we can help them maintain their homes and keep their cities clean.”

Commando Plumbing has been providing plumbing services for residential and commercial clients in San Mateo and Santa Clara Counties since 2015. The veteran-owned company is qualified to work on all types of plumbing systems, and it also has the training and equipment to install traditional and tankless water heaters, repair sewer and gas lines, and more.

Unlike less experienced plumbing companies that overbook themselves and make their customers wait as a result, Commando Plumbing maintains a large staff of experienced plumbers who are trained to provide fast, efficient service. “We have the right team for every type of job, and we dispatch them quickly and keep our customers notified of their arrival time,” explains Mr. Vigil. “Once they’re on the jobsite, they’re able to work fast because they keep their trucks stocked with the correct parts, which prevents unnecessary return trips or drives back to our warehouse.”

Ultimately, Mr. Vigil sees Commando Plumbing’s dedication to customer satisfaction as its most important attribute. “We want our clients to trust and rely on us whenever they have plumbing issues, and the best way to accomplish that is to make sure they’re happy with every aspect of our work,” he says. “At the end of the day, each repair, installation or inspection has to meet both the customer’s expectations and our high standards for quality.”

Take simple steps to save money on plumbing projects without sacrificing quality.
Plumbing work can be expensive, which means some homeowners make ill-advised decisions in an attempt to save money on their projects. However, that often comes with unintended results that lead to expensive repairs in the future. Fortunately, there are smart ways to save money on plumbing work and still get quality results.

Look for rebates. “Rebates can be a big help on a lot of plumbing projects,” shares Abraham Vigil, operations manager of Commando Plumbing in Menlo Park. “The State of California often helps homeowners improve their plumbing and appliances, so keep an eye on current rebates or sign up for emails to see what’s available.”

Hire a plumber. It may sound counterintuitive, but hiring a plumber can actually be the best way to save money on a plumbing project. Trying to do the work yourself or hiring an unlicensed operator can result in expensive issues like code violations and errors. Experienced plumbers may cost more at the outset, but they’re trained to quickly diagnose problems, provide high-quality repairs and use long-lasting materials, all of which will save you money over time.

Prioritize maintenance and good habits. Fix small leaks and drips early, schedule routine inspections, and keep fixtures and sewer lines clear. Don’t use your garbage disposal like a trash can, avoid flushing anything that’s not meant to be flushed, don’t rinse oils down the drain, and use drain covers to keep pipes clear of hair and debris.

Know the location of your water shut-off valve. This will allow you to turn off the water in case of a leak, which can eliminate cleanup and repair costs. It’s also smart to know how to turn off the water to individual fixtures like toilets and sinks.

Think and ask how you can save. Proactive steps like moving belongings that are near the repair or installation site, removing drywall around major leaks, and cleaning up standing water can save your plumber time and reduce your service costs. It’s also a good idea to ask your plumber what you can do to keep costs low while still emphasizing quality.

Q: How soon can you start my plumbing job?
A: We can start as soon as you approve the estimate.

Q: How do you charge for your services?
A: We charge flat rates that come from an established price book, so once we know the details of your job, we’ll be able to tell you the exact price of your bill.

Q: How much experience do your technicians have?
A: Our technicians range from apprentices to master plumbers. The apprentice plumbers work alongside plumbers who have at least three years of experience, so you’ll always get quality work.

Q: What types of parts and materials do you use?
A: We exclusively use high-quality, lead-free materials that are made to last.

Q: How can I save money on my plumbing system?
A: The State of California helps a lot of homeowners improve their plumbing and appliances, so keep an eye on current rebates or sign up for emails from the state or city you live in to see what’s available.