Diamond Certified Company Report

Integrity Electric, Inc.

Diamond Certified Company Report

Integrity Electric, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 488 VERIFIED CUSTOMERS i

Sandy R.

VERIFIED Integrity Electric, Inc. CUSTOMER

1 of 488

Quality 10
10 10
Loyalty Yes
CRITIQUE

Integrity Electric did a whole huge project for me and they really did a beautiful job. They were very trustworthy and I was totally satisfied.

They seemed to know what they were doing, they were extremely cordial people, and easy to work with.

Chris W.

VERIFIED Integrity Electric, Inc. CUSTOMER

2 of 488

Quality 10
10 10
Loyalty Yes
CRITIQUE

It is a locally-owned business with quality service. The owner Jerry, drives the business and makes sure to meet your expectations.

I liked that they have ideas to share and I never feel ripped off. They do things without argument and they make themselves available to you.

Deborah F.

VERIFIED Integrity Electric, Inc. CUSTOMER

3 of 488

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they are very good, very reliable, and very honest. On the other hand, they are a little expensive.

They were punctual and did what they promised they'd do.

Read All 488 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Owners Jerry and Kari Thompson and family

Integrity Electric, Inc. is a full-service electrical contracting company that provides a wide array of electrical installations, ranging from one-hour service calls and troubleshooting to complete home remodels and commercial building installations. The company specializes in Marin County so as to provide the best customer service for the residents of Marin.

Integrity Electric’s projects and tasks include EV power stations, main panel and sub-panel repairs and replacements, kitchen and bathroom remodels, ethernet wiring, commercial tenant improvements, manual and automatic transfer switches, new LED lighting, restoring power to failed circuits, and much more. As a Tesla Preferred Installer of EV wall connectors and (14-50) receptacles, the company prides itself on great customer service from the initial phone call to the completed installation.

Integrity Electric was established in 1993 by the husband-and-wife team of Jerry and Kari Thompson. Kari, who named the company, says the name reflects the work ethic set forth by Jerry. This same level of quality of workmanship can be found in all areas of the company.

Integrity Electric provides electrical home inspections that point out “improper installations” as well as any needed upgrades. The Thompsons say realtors and homeowners find the itemized pricing in the reports to be a valuable tool.

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DIAMOND CERTIFIED RESOURCE VIDEO PLAYER

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Integrity Electric, Inc.

COMPANY CONTACT
Service AREA

Marin County
Sonoma County
San Francisco

Get Directions
SERVICES PERFORMED

Residential and Commercial
Installations
Complete Homes and Remodels
Service Panel Upgrades
Hot Tubs and Spas
Tenant Improvements
Troubleshooting

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Integrity Electric, Inc.

Integrity Electric sends a fully stocked service vehicle to every job.

Company Profile

Integrity Electric, Inc. is a full-service electrical contracting company that provides a wide array of electrical installations, ranging from one-hour service calls and troubleshooting to complete home remodels and commercial building installations. The company specializes in Marin County so as to provide the best customer service for the residents of Marin.

Integrity Electric’s projects and tasks include EV power stations, main panel and sub-panel repairs and replacements, kitchen and bathroom remodels, ethernet wiring, commercial tenant improvements, manual and automatic transfer switches, new LED lighting, restoring power to failed circuits, and much more. As a Tesla Preferred Installer of EV wall connectors and (14-50) receptacles, the company prides itself on great customer service from the initial phone call to the completed installation.

Integrity Electric was established in 1993 by the husband-and-wife team of Jerry and Kari Thompson. Kari, who named the company, says the name reflects the work ethic set forth by Jerry. This same level of quality of workmanship can be found in all areas of the company.

Integrity Electric provides electrical home inspections that point out “improper installations” as well as any needed upgrades. The Thompsons say realtors and homeowners find the itemized pricing in the reports to be a valuable tool.

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Company Philosophy

"Our business approach is simple: We answer our phones, keep our promises and provide superior electrical work. Happy customers are the best form of advertisement, so it’s very important to strive for integrity and honesty in all that we do."

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SELECTED PHOTOS FROM Integrity Electric, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Jerry Thompson

Expert CONTRIBUTOR PROFILE
  • Jerry Thompson is a 32-year veteran of the electrical industry and president of Integrity Electric, Inc., a Diamond Certified company since 2008. He can be reached at (415) 347-6975 or by email.

Jerry Thompson: Electrical Integrity

By James Florence, Diamond Certified Program Reporter

SAN RAFAEL — When Jerry Thompson was 18 years old, he wasn’t sure which direction his professional path would take. Fortunately, with a little paternal guidance, he was able to forge his way to a successful career. “I got involved in the electrical trade through the encouragement of my father,” he explains. “When I graduated high school, I wasn’t sure what I wanted to do. My father was an electrician, and he said the trade had done him well and encouraged me to take the exam for an electrical apprenticeship. I took his advice, passed the exam and, within a couple of years, began my apprenticeship. From there, I worked my way up to journeyman status and eventually founded my own company in 1993.”

Today, as owner of Integrity Electric, Inc., Jerry says his favorite part of his job is receiving positive feedback from happy customers. “Besides enjoying the work itself, I like the fact that people are thankful when we finish. When you restore power to someone’s home after an outage, they’re generally very appreciative, which feels good.”

Originally from San Francisco, Jerry currently resides in Novato with his wife and business partner, Kari. “Living and working in Marin County has provided us with a lot of great opportunities,” he says. “I appreciate the fact that the economy has enabled us to expand even in the face of a recession. I also like not having to cross too many bridges to get to work.”

Outside of work, Jerry engages in a variety of active pastimes, from playing drums to swimming. “I play drums in my church worship band, as well as in a local group called Factor 11. I’m also on the swim team at Rolling Hills Club in Novato.” In addition to his personal hobbies, Jerry enjoys spending time with Kari and their two daughters, Isabelle and Danielle, whether going on ski trips or solving jigsaw puzzles together.

In his life and career, Jerry espouses the importance of being present when opportunity knocks. “Woody Allen said, ‘80 percent of success is showing up,’ which I definitely agree with,” he says. “Even if you’re just starting out and don’t know anything, if you simply show up, have a good attitude and give your all, you’ll be surprised how far you can go. On the other hand, a good attitude won’t make much difference if you don’t seek out opportunities to succeed.”

When asked the first thing he’d do if he were to retire tomorrow, Jerry says he would do some traveling before returning to give back to his community. “I enjoy travel, so I’d spend about a year roaming the planet. After a while, however, I think that would lose its luster and I’d want to get involved in something more rewarding, like charity work. I think I have a gift for service, so I’d probably devote some of my time to volunteering in the community.”

Ask Me Anything!

Q: What’s your favorite sports team?
A: The San Francisco 49ers.

Q: Do you have a favorite board game to play with your family?
A: Besides jigsaw puzzles, we like games like Sorry and Monopoly Deal, which is an offshoot of the original Monopoly.

Q: What’s your favorite type of food?
A: Thai.

Q: If you could immediately master any musical instrument, what would you choose?
A: If I could play harmonica like John Popper, I would be really happy.

Q: Do you collect anything?
A: I have a collection of $2 bills. I have no idea why.

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Expert articles
  • A Crucial Consideration When Buying an Electric Car

    SAN RAFAEL — An electric car offers several advantages, from eliminating fossil fuel usage to reducing maintenance needs. However, if you’re thinking about purchasing an electric vehicle, one factor you’ll need to consider is how you’re going to charge it.

    Since residential power capacity varies from home to home, you’ll need to make sure yours is capable of handling the output required to charge an electric vehicle. Have an electrical professional come out and perform a load calculation, which will determine how much energy output your home can handle. In some cases, you’ll have to upgrade your electrical panel or utility electrical system to accommodate the power load needed to charge your vehicle.

    Another related consideration is the amount of driving you do. Depending on the model, the range of an electric vehicle varies between 40 and 100 miles between charges. The frequency and distance you typically drive will determine how often your vehicle needs to be charged, which in turn will determine how much power you’ll need.

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Expert video tip
  • Video: Considerations for Buying an Electric Car

    Complete Video Transcription

    SAN RAFAEL — Host, Sarah Rutan: If you’re thinking about buying an electric car, you’ll want to consider a few different factors, including how you’re going to charge it. Today we’re in San Rafael with Diamond Certified Expert Contributor Jerry Thompson of Integrity Electric to learn more.

    Diamond Certified Expert Contributor Jerry Thompson: If you’re considering buying an electric car, you have to consider charging it. Everyone’s home has a certain amount of power. Some homes have more than others. You will have to take this into consideration when buying your car. Your demand, the amount of driving that you do, the amount of distance that the car can travel, these all vary from electric vehicle to electric vehicle.

    I recommend getting an electrical professional to come and tell you what the load calculation is, that’s what you’re looking for. You’re looking for the load calculation of your home and the amount of extra power that you have to charge your vehicle. In any case, this is considered a continuous load. A continuous load is anything that’s more than three hours of continuous charging. So with that in mind, you should consider contacting a professional to give you some feedback about what your home can provide for you and your new purchase.

    Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.info.

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Integrity Electric, Inc. WEBSITE AND EXTERNAL FEED
  • Integrity Electric, Inc. SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Integrity Electric, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 488 VERIFIED CUSTOMERS i

Sandy R.

VERIFIED Integrity Electric, Inc. CUSTOMER

1 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

Integrity Electric did a whole huge project for me and they really did a beautiful job. They were very trustworthy and I was totally satisfied.

They seemed to know what they were doing, they were extremely cordial people, and easy to work with.

Chris W.

VERIFIED Integrity Electric, Inc. CUSTOMER

2 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

It is a locally-owned business with quality service. The owner Jerry, drives the business and makes sure to meet your expectations.

I liked that they have ideas to share and I never feel ripped off. They do things without argument and they make themselves available to you.

Deborah F.

VERIFIED Integrity Electric, Inc. CUSTOMER

3 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

I would say they are very good, very reliable, and very honest. On the other hand, they are a little expensive.

They were punctual and did what they promised they'd do.

Tracy D.

VERIFIED Integrity Electric, Inc. CUSTOMER

4 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

They are a good company overall.

They are very competitive in pricing their services.

Laura P.

VERIFIED Integrity Electric, Inc. CUSTOMER

5 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

They were very professional and experienced.

They have the ability to troubleshoot the problem onsite.

Kevin C.

VERIFIED Integrity Electric, Inc. CUSTOMER

6 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

They are the best electrical company around.

They are very responsive and friendly. The team is very professional.

Rob R.

VERIFIED Integrity Electric, Inc. CUSTOMER

7 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

They did a good job and were very responsive.

They are really good.

Ruth W.

VERIFIED Integrity Electric, Inc. CUSTOMER

8 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

They did a good job.

R.J.H.

VERIFIED Integrity Electric, Inc. CUSTOMER

9 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

They did what they said they would do.

They did a good job.

Olivia W.

VERIFIED Integrity Electric, Inc. CUSTOMER

10 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

They are full of integrity.

They have a great name. They are built with integrity.

Sandra C.

VERIFIED Integrity Electric, Inc. CUSTOMER

11 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

They are very knowledgeable and considerate.

They are great.

Barbara D.

VERIFIED Integrity Electric, Inc. CUSTOMER

12 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

They are very reliable. They have great prices.

They have a great lighting system.

Kathy N.

VERIFIED Integrity Electric, Inc. CUSTOMER

13 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

They are very nice. They are great, affordable and a great quality service.

They did a great job.

Hugh B.

VERIFIED Integrity Electric, Inc. CUSTOMER

14 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

They did a very good job.

Hans F.

VERIFIED Integrity Electric, Inc. CUSTOMER

15 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

I would not use anyone else.

They are very patient and allowed me to shadow them.

Vicki S.

VERIFIED Integrity Electric, Inc. CUSTOMER

16 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

They are excellent.

I liked how they cleaned up after themselves.

Rachel B.

VERIFIED Integrity Electric, Inc. CUSTOMER

17 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

They are great to work with.

They are very professional and punctual.

Calley H.

VERIFIED Integrity Electric, Inc. CUSTOMER

18 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

They have great customer service.

Greg F.

VERIFIED Integrity Electric, Inc. CUSTOMER

19 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them to a friend.

They are professional.

Elizabeth P.

VERIFIED Integrity Electric, Inc. CUSTOMER

20 of 488

Quality 10
10
Loyalty Yes
CRITIQUE

They are very trustworthy.

They are very good and professional.

Read All 488 Survey Responses at Ratings View
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