Miquan Johnson: An Insulation Fascination
By James Florence, Diamond Certified Resource Reporter
OAKLAND — Miquan Johnson had already started down his career path when a unique opportunity led to a permanent change in direction. “I initially started my career in the construction field, where I learned how to do framing and electrical work,” he recounts. “Later, while attending college, I was offered a job doing insulation upgrades for low-income families through a government program. We would go in and reinsulate the walls, attic, and crawl space at no charge to the homeowner. It was really rewarding work, and it sparked an interest in insulation and its impact on energy efficiency. I’ve been doing insulation ever since, and now I’m doing it at a very high level.”
As owner of Johnson’s Insulation, Miquan says his favorite part of his job is solving problems. “I like going to a jobsite, analyzing the home and figuring out how to solve the client’s issues. It’s very rewarding when a customer has been experiencing problems for years and I’m able to go in and solve them.”
A resident of Hayward, Miquan spends the bulk of his free time with his wife, Lateesha, and their three children. “When I’m not working, I enjoy activities with my family like hiking, cooking and traveling,” he says. “We take a lot of road trips to visit different states. It’s fun to see and experience other parts of the country.”
In regard to a professional philosophy, Miquan cites the importance of responsiveness. “We want to make sure each customer is completely satisfied with our work,” he explains. “Part of this is responding to calls and emails, even after the work has already been completed. If a customer has an issue with our work, we make sure to resolve it as soon as possible—ideally that same day. Customers really appreciate that kind of swift response because it makes them feel taken care of.”
When asked the first thing he’d do if he were to retire tomorrow, Miquan says he’d set sail for relaxation. “I think I’d rent a small yacht and go out to the middle of the ocean. I’ve been working hard for years, so the idea of relaxing on a boat is very appealing.”
Ask Me Anything!
Q: What’s your favorite local restaurant?
A: Back A Yard Caribbean Grill in San Jose.
Q: What are your favorite sports teams?
A: The Philadelphia Eagles and the Philadelphia 76ers.
Q: What’s your favorite thing to do on a rainy day?
A: Read a book. I primarily enjoy business-related books by authors like Dale Carnegie.
Q: If you could time travel, would you go to the past or the future?
A: I’d go to the past and take a more direct route toward the professional field I’m now in.
Q: What’s your favorite thing to eat for dessert?
A: Fruit and walnuts drizzled with caramel.
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