Diamond Certified Company Report

Schmitt Heating Company, Inc.

Diamond Certified Company Report

Schmitt Heating Company, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 305 VERIFIED CUSTOMERS i

Jane B.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

1 of 305

Quality 10
10 10
Loyalty Yes
CRITIQUE

When they came to look at our heating, they explained in layman's terms how the forced air heat would be installed.

Their knowledge sold me compared to other companies. They were efficient, came on time, and kept things clean. They always informed us of what they were doing and kept us up to date.

Michael L.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

2 of 305

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great value for the service, they are very helpful and very consumer friendly.

They were prompt, they did the job in the timeframe as promised at the price as promised.

Patrick F.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

3 of 305

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a really good job and they did high quality work.

The quality of the actual work was top-notch.

Read All 305 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Schmitt Heating Company, Inc. has been installing and maintaining heating, ventilating and air conditioning (HVAC) systems in the Bay Area for more than 100 years. The family-owned and operated company serves both residential and commercial clients, handling everything from high-efficiency furnaces and air conditioners to electronic air cleaners and custom sheet metal.

Owner Greg Schmitt is a fifth-generation proprietor of Schmitt Heating Company—his great-great-grandfather, Jacob Schmitt, founded the company in 1876 in Colorado Springs. “The business moved to Oakland at the turn of the century,” says Mr. Schmitt. “My family concentrated on residential work throughout the Great Depression—in fact, some of our current long-term clients still remember my grandfather putting furnaces in their homes.”

Schmitt Heating Company prides itself on staying current on the HVAC industry’s latest technological and procedural advancements. The company installs  high-efficiency furnaces and air conditioners designed to provide energy savings and ultimate indoor comfort.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Schmitt Heating Company, Inc.

COMPANY CONTACT
Service AREA

San Francisco
Immediate Bay Area

SERVICES PERFORMED

A/C
Furnaces
Sheet Metal

BRANDS Supported
  • Carrier Factory Authorized Dealer

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Schmitt Heating Company, Inc.

George W. (L) and George P. Schmitt, second- and third-generation proprietors of Schmitt Heating Company

Company Profile

Schmitt Heating Company, Inc. has been installing and maintaining heating, ventilating and air conditioning (HVAC) systems in the Bay Area for more than 100 years. The family-owned and operated company serves both residential and commercial clients, handling everything from high-efficiency furnaces and air conditioners to electronic air cleaners and custom sheet metal.

Owner Greg Schmitt is a fifth-generation proprietor of Schmitt Heating Company—his great-great-grandfather, Jacob Schmitt, founded the company in 1876 in Colorado Springs. “The business moved to Oakland at the turn of the century,” says Mr. Schmitt. “My family concentrated on residential work throughout the Great Depression—in fact, some of our current long-term clients still remember my grandfather putting furnaces in their homes.”

Schmitt Heating Company prides itself on staying current on the HVAC industry’s latest technological and procedural advancements. The company installs  high-efficiency furnaces and air conditioners designed to provide energy savings and ultimate indoor comfort.

Read moreRead Less
Company Philosophy

“Our goal has remained the same for more than a century–to make our customers happy by providing high-quality HVAC services and installations. We've stayed true to our ideals regarding old-fashioned customer service, but we've also incorporated modern technology to offer the best possible approach to HVAC work.”

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Comparative Summary

Few HVAC companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim more than 130 years of industry experience, but that’s exactly the case for Schmitt Heating Company, Inc. “This company was established in 1876, so we have a longstanding tradition of providing quality workmanship and personable service,” says Office Manager Jenny Vance. “We’ve been a family business for more than a century, and we treat every customer like they’re part of our family.”

Schmitt Heating Company installs and maintains all types of HVAC systems for residential and commercial clients throughout the Bay Area. The company has the in-house capabilities to work on everything from high-efficiency furnaces and air conditioners to electronic air cleaners and sheet metal, and it also offers ongoing maintenance programs to homeowners who want to optimize their monthly energy savings.

Unlike less experienced HVAC companies that habitually cut corners in an effort to reduce their operating costs, Schmitt Heating Company always follows the strict protocol that it’s been refining for more than 10 decades. “Unfortunately, some HVAC companies fail to do things by the book when it comes to permits and code standards,” explains Ms. Vance. “Not only do we make sure we’re adhering to legal protocol on every job, we also pride ourselves on doing the job right the first time.”

Another distinguishing attribute of Schmitt Heating Company is its ability to provide its customers with over-the-phone information and assistance–a helpful feature that’s not always offered in the HVAC industry. “Our customers will often call for help with things like changing their thermostat batteries or furnace filters, and we’re happy to walk them through those situations,” says Ms. Vance. “In many cases, assisting customers over the phone helps them avoid potentially costly service appointments, which they really appreciate.”

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Industry Info

Take simple steps to maximize your indoor air quality. With the current prevalence of allergies, consumers are becoming more interested in ways to minimize the presence of particles and pollutants in their homes, from paint- and carpet-based VOCs (volatile organic compounds) to airborne elements like dust mites, pollen and mold. Fortunately, ongoing industry innovation has produced several options that can greatly improve the quality of indoor air.

The first step to improving your indoor air quality is making sure you have clean, high-filtration furnace filters. There are several types of filters to choose from, including electrostatic, which create an electrical charge that attracts dust particles; pleated, which have ample surface area that provides increased filtration; and activated carbon, which are optimized to absorb chemicals, fumes and odors. Another important consideration when choosing a furnace filter is its MERV rating, which is based on a scale of 1 to 16. Basically, the higher a filter’s MERV rating, the stronger its filtration power.

You can further improve your indoor air quality by purchasing a whole-house air cleaner, which is installed directly onto your HVAC system, or a portable air cleaner, which is designed for single-room use. Since portable cleaners are both effective and affordable, many homeowners opt to put one in each room rather than invest in a whole-house system. In either case, using an air purification device in conjunction with a high-quality furnace filter can maximize the quality of the air in your home.

Save energy with a programmable thermostat
Many homeowners want to reap the benefits of smart, energy-efficient technology but are wary of the expenses. However, according to Jenny Vance, office manager at Schmitt Heating Company, Inc. in San Francisco, there’s at least one way for consumers to go Green without having to make a large initial investment. “A great way to get started without spending a lot of money is by installing a programmable thermostat,” she says. “Traditional thermostats turn off and on all day to maintain the temperature, but programmable thermostats can be set to operate less frequently. For example, you can program your thermostat to shut off when you leave for work in the morning and turn on right before you get home at night. It’s a more energy-efficient and less expensive way of monitoring your home’s heating system.”

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Frequently Asked Questions

Q: How soon can you start my job?

A: We always try to start on the same day of your call, but it also depends on the time of year. During the peak seasons (winter and summer), we may be booked for up to a week, so we suggest scheduling an appointment in advance whenever possible.

Q: Do you offer 24-hour service?

A: Unfortunately we do not. If you have an issue during off-hours, you can send us an email and we’ll call you the following business day.

Q: Do you offer maintenance programs?

A: Yes, we provide maintenance agreements for people who are interested in optimizing their monthly energy savings. Maintaining HVAC equipment in accordance with manufacturer recommendations tends to result in greater energy savings and overall longevity.

Q: Do you offer free estimates?

A: It depends on the nature of the job. We offer free estimates for larger jobs such as furnace replacements, but not for typical service calls.

Q: How do you charge for service calls?

A: We charge a minimum service fee, which covers our travel expenses and the first hour of the service. Any additional hours are billed at our standard hourly rate.

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SELECTED PHOTOS FROM Schmitt Heating Company, Inc.

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COMPANY WEBSITE
www.schmittheating.com
Diamond Certified RATINGS ON Schmitt Heating Company, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 305 VERIFIED CUSTOMERS i

Jane B.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

1 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

When they came to look at our heating, they explained in layman's terms how the forced air heat would be installed.

Their knowledge sold me compared to other companies. They were efficient, came on time, and kept things clean. They always informed us of what they were doing and kept us up to date.

Michael L.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

2 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

Great value for the service, they are very helpful and very consumer friendly.

They were prompt, they did the job in the timeframe as promised at the price as promised.

Patrick F.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

3 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

They did a really good job and they did high quality work.

The quality of the actual work was top-notch.

Philip D.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

4 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

Take a chance with Schmitt, because they are a really good company.

The employees were super professional.

Patrick C.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

5 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

They were very professional and told me what I needed to know. They told me how how long it was gonna take.

They were able to communicate what I needed to know.

Kristina M.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

6 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

They were the best. They were proactive, informative, and as a woman, they treated me very well.

They just really knew what they were doing.

Lucas C.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

7 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

Their workers are very knowledgeable and professional.

The workers were easy to deal with, polite and didn't leave a mess in my house.

Dave O.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

8 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

They are reliable.

Customer service and attention to detail

Rochelle G.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

9 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

I'm very happy with the heat bumps.

I didn't want to have a gas furnace anymore and I really like the one they put in.

Will S.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

10 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

Give them a call. We have been happy with them for many years.

They are just a good company, nice people.

Marianne L.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

11 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

Cost effective, efficient and superior quality

They took a simple approach. Other companies had a different approach that would have been expensive. These guys had a direct approach which had a domino effect and reflected in the cost and great quality.

Michele C.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

12 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

They were great, very professional and had fair prices.

Paul came out and did the consult. He was very savvy during the entire process.

John F.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

13 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

They were very personal. I got to know a couple of the technicians.

The installation was a difficult one, but they did not stop until it was complete.

Daniel K.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

14 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

They are a good HVAC company,, a good team.

They kept the same guy on the job.

Susan E.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

15 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

They were professional and it seemed like high quality materials.

The high quality, there was something that didn't look right when they were done. I called and they came out the next day and took care of it.

Karen S.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

16 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

Reliable, good work and good value

They did what I needed and the quality.

John T.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

17 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

They do a good job.

They are pretty thorough.

Jim M.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

18 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

Great experiences with them, I have recommended them to others and would use them again.

They are very responsive and have fair prices. I feel they are top notch.

Linda E.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

19 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

They knew their business. We had air conditioning installed. They explained things really well. We are happy with them.

The person who did the installation was really nice to deal with.

Don D.

VERIFIED Schmitt Heating Company, Inc. CUSTOMER

20 of 305

Quality 10
10
Loyalty Yes
CRITIQUE

You pay for what you get.

I got more than what I expected.

Read All 305 Survey Responses at Ratings View
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