Diamond Certified Company Report

Scotty Steam Clean

Diamond Certified Company Report

Scotty Steam Clean

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
Phone SURVEY RESPONSES FROM 53 VERIFIED CUSTOMERS i

Jennifer W.

VERIFIED Scotty Steam Clean CUSTOMER

1 of 53

Quality 10
10 10
Loyalty Yes
CRITIQUE

His communication was great and he got everything clean.

I didn't think it was going to be able to get cleaned, but when he left, it was like it was brand new.

Kim A.

VERIFIED Scotty Steam Clean CUSTOMER

2 of 53

Quality 9
9 10
Loyalty Yes
CRITIQUE

I was going to rip out the tile in my kitchen, but he cleaned it and saved me a lot of money, because it looked beautiful and I loved it.

It was a good price and he was honest about what he was doing.

Manuel G.

VERIFIED Scotty Steam Clean CUSTOMER

3 of 53

Quality 10
10 10
Loyalty Yes
CRITIQUE

The best results I have seen by far.

The service was great and I had no issues. They were in and out very quickly.

Read All 53 Survey Responses at Ratings View
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Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
Phone SURVEY RESPONSES FROM 53 VERIFIED CUSTOMERS i

Jennifer W.

VERIFIED Scotty Steam Clean CUSTOMER

1 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

His communication was great and he got everything clean.

I didn't think it was going to be able to get cleaned, but when he left, it was like it was brand new.

Jean D.

VERIFIED Scotty Steam Clean CUSTOMER

2 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

They provided great service and I was very satisfied.

They were prompt, reliable and did the job as they said they would. They answered all of my questions.

Tim S.

VERIFIED Scotty Steam Clean CUSTOMER

3 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

He's top notch, attentive and does great work.

That he was the owner and had great integrity

Mari R.

VERIFIED Scotty Steam Clean CUSTOMER

4 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job. It's a little prohibitive when you have little carpet, but I was able to have my neighbors use them as well.

They were responsive and able to get there right away.

Ella C.

VERIFIED Scotty Steam Clean CUSTOMER

5 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

If you need a big job done, I'd recommend them.

They cleaned my carpets well.

Richard Z.

VERIFIED Scotty Steam Clean CUSTOMER

6 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

I was very pleased.

It was convenient and efficient.

Nancy D.

VERIFIED Scotty Steam Clean CUSTOMER

7 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

He's the best. He's trustworthy, reputable and isn't going to rip you off. My mom and friends use him as well.

He always does a great job.

Stacey B.

VERIFIED Scotty Steam Clean CUSTOMER

8 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

It's just nice to deal with someone that's a smaller local business instead of a big corporation.

Just that he did a good job getting the stains out that I wasn't able to get out and thought wouldn't come out, even other companies weren't able to remove them, but he did.

Nancy S.

VERIFIED Scotty Steam Clean CUSTOMER

9 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

They're very capable, thorough and did a good job.

I've been using them for years. They know how to clean my carpets.

Gregory B.

VERIFIED Scotty Steam Clean CUSTOMER

10 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

He's the very best out there.

He's just super professional, has all of the tools and he's an honest, stand up guy.

Audrey H.

VERIFIED Scotty Steam Clean CUSTOMER

11 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

He's friendly, local and knowledgeable.

He called me back quickly and came out quickly.

Jenine R.

VERIFIED Scotty Steam Clean CUSTOMER

12 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

He was prompt, thorough and affordable.

No comment.

Tim D.

VERIFIED Scotty Steam Clean CUSTOMER

13 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

They're professional, personable, use the latest technology and are easy to make appointments with.

Their use of the latest technology

Lauren P.

VERIFIED Scotty Steam Clean CUSTOMER

14 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

They were efficient, the price was a good deal and they made time for us.

That they helped us

Chris P.

VERIFIED Scotty Steam Clean CUSTOMER

15 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

Fair price, good quality and I was very satisfied.

That he was able to seal the tiles after he cleaned them

Becky S.

VERIFIED Scotty Steam Clean CUSTOMER

16 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

He got out stains that I didn't think were able to be gotten out. He was punctual, clean, courteous and friendly. He did a good job.

He was a small business that did a very quality job and he was local.

Christy B.

VERIFIED Scotty Steam Clean CUSTOMER

17 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

They were trustworthy.

That it was clean like I wanted it

Isabella R.

VERIFIED Scotty Steam Clean CUSTOMER

18 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

Good service and great prices

He did a good job.

Karen D.

VERIFIED Scotty Steam Clean CUSTOMER

19 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

That it was good

He did a really good job and he got here when he said he was going to be here. Everything was good.

Judy R.

VERIFIED Scotty Steam Clean CUSTOMER

20 of 53

Quality 10
10
Loyalty Yes
CRITIQUE

I don't know.

He was very personable, very caring and pointed out things that helped me a lot.

Read All 53 Survey Responses at Ratings View
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